At RacquetDepot, we understand that our clientele—dedicated players, coaches, and enthusiasts—values efficiency and reliability, both on and off the court. Just as you select your equipment with purpose, our payment process is designed to be straightforward, secure, and swift. We’ve streamlined checkout to match the performance-focused nature of your game, ensuring you spend less time at the cart and more time training, competing, or upgrading your kit.
Our Philosophy: Secure, Simple, Player-Centric
Our payment system reflects our overall approach: no-nonsense, professional, and built for those who know what they need. We offer trusted, global payment options that provide flexibility and peace of mind, whether you’re ordering essential grips and balls or investing in a high-performance ball machine.
Accepted Payment Methods
We accept all major credit and debit cards, along with a leading digital wallet, to cater to our international community.
Visa, MasterCard, and JCB. Our checkout process is optimised for immediate authorisation, getting your order into our packing queue in Aberdeen without delay.
For a fast, secure, and familiar checkout experience. Choose PayPal to use your account balance, linked bank account, or card without re-entering details. Ideal for our global customers seeking an extra layer of convenience.
Your Security is Our Priority
Absolute Security: We utilise industry-standard encryption (SSL) and partner with secure, certified payment gateways. Your financial data is protected throughout the transaction.
No Stored Details: In line with best practices, we do not store your full payment card details on our servers. This minimises risk and ensures your information is handled only by PCI-DSS compliant payment processors.
Streamlined Ordering & Account Benefits
While you can complete your purchase efficiently as a guest, creating a RacquetDepot account enhances your experience:
- Faster Future Purchases: Save your shipping and payment details for one-click checkout—crucial when you need to reorder balls, grips, or machine parts quickly.
- Order Tracking: Monitor the status of your current and past orders all in one place.
- Simplified Management: Easily initiate returns or access warranty support for specialised equipment like ball machines and coaching gear.
Global Transactions, Local Clarity
As we ship worldwide from our UK warehouse, all transactions are processed in British Pounds (ÂŁ). Please note that your bank or card issuer may apply a small currency conversion fee, and we recommend checking with them for details. For orders outside the UK, local customs or import duties are the responsibility of the recipient and are not included in our prices or shipping costs.
Need Assistance?
If you encounter any issues during checkout or have questions about payment, our team—fellow players who understand the importance of a smooth process—is ready to help. Contact us at [email protected].
RacquetDepot – Delivering Precision, Performance & Savings to Courts Worldwide. Your next piece of essential equipment is just a few secure clicks away.